Introduction
Effective date: October 2026
Last updated:
Global Skills Exchange respects the privacy of students, parents, guardians, staff, volunteers and website visitors. We are committed to handling personal information responsibly, securely and transparently in accordance with applicable data protection legislation. This policy explains what information we collect, why we collect it, how it is used and the rights individuals may have regarding their personal data.
Who We Are
Organisation: Global Skills Exchange
Legal entity:
Registered address: 189A Stratford Road, Shirley, Birmingham
Privacy contact: info@globalskillexchange.co.uk
For the personal data we control, Global Skills Exchange is responsible for determining how and why it is processed.
Information We May Collect
- Depending on the nature of an enquiry or programme, we may collect:
- Parent or guardian names and contact information.
- Student names, ages and school details.
- Programme preferences and educational interests.
- Passport, nationality and travel information where required.
- Emergency contact details.
- Medical conditions, allergies, disabilities and support needs.
- Relevant dietary or accessibility requirements.
- Payment and booking information.
- Consent records.
- Communications and feedback.
- Website usage information and cookie preferences.
- We will collect only information reasonably necessary for the relevant purpose.
We will identify and document the appropriate legal basis for each processing activity under applicable law.
Where special-category or sensitive personal data is processed, including medical information, we will identify the additional legal conditions or permissions required.
Children’s Personal Information
We recognise that children’s information requires particular care.
We will use age-appropriate communication, obtain parent or guardian authorisation where required, restrict access to sensitive information and avoid unnecessary collection.
Student information will not be sold to third parties.
6. Sharing Information
Where necessary, information may be shared with authorised service providers, including:
- Accommodation and transport providers.
- Educational and activity partners.
- Insurers.
- Payment processors.
- Medical professionals and emergency services.
- Relevant safeguarding or regulatory authorities.
Only information necessary for the relevant purpose will be shared.
Appropriate contractual, confidentiality and security safeguards will be used where required.
International Data Transfers
Our programmes may involve transferring personal information between Qatar, the United Kingdom and other countries where relevant service providers operate.
International transfers will be assessed and managed in accordance with applicable data protection requirements.
Data Security
We will implement appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.
Access to sensitive student information will be limited to authorised personnel with a legitimate need to know.
Data Retention
Personal information will be retained only for as long as necessary for its purpose, subject to applicable legal, safeguarding, insurance and contractual requirements.
Retention periods will be documented in an organisational retention schedule.
Marketing
Individuals may receive programme news and promotional communications where legally permitted.
Where consent is required, we will obtain it before sending marketing.
Recipients may unsubscribe from marketing communications using the method provided or by contacting us.
Individual Rights
Depending on the applicable law, individuals may have rights to request access, correction, deletion, restriction or other action concerning their personal information.
Requests can be submitted to our privacy contact.
We will respond within applicable legal timeframes.
Changes to This Policy
We may update this policy to reflect changes in our activities or legal obligations.
Material changes will be communicated where appropriate.
Privacy enquiries: info@globalskillexchange.co.uk
