Programme Eligibility

Programmes may have minimum and maximum age requirements, educational prerequisites or other eligibility conditions.

Applicants must provide accurate information and satisfy any stated entry requirements.

Participants under 18 must have appropriate parent or legal guardian authorisation.

Expressions of Interest

Submitting an expression of interest does not constitute a confirmed booking, reserve a place or create a payment obligation.

A booking becomes binding only when the applicable booking process has been completed and Global Skills Exchange issues written confirmation in accordance with the final booking terms.

Programme Information

Programme descriptions will identify the destination, duration, intended activities, accommodation arrangements, fees and included services.

We will distinguish between confirmed arrangements and proposed activities.

No university, company or other organisation will be described as a confirmed programme partner without appropriate agreement.

Fees and Payments

The total programme fee, deposit, payment schedule, accepted currencies and payment methods will be stated before booking.

Any additional costs or exclusions will be identified in the programme information.

Payment arrangements will be confirmed in writing.

Travel Documents and Entry Requirements

Participants and their parents or guardians are responsible for providing accurate travel information and meeting applicable passport and visa requirements, except for services expressly undertaken by Global Skills Exchange.

We will provide relevant programme documentation and guidance within the scope of our agreed responsibilities.

Health and Additional Needs

Parents and guardians must disclose information reasonably necessary for safe participation, including relevant medical conditions, allergies, medication requirements and additional support needs.

We will assess reasonable adjustments and support arrangements before confirming participation where necessary.

Programme Changes

Itineraries may require adjustment due to circumstances such as partner availability, safety considerations, transport disruption or other operational issues.

We will communicate material changes and provide the remedies required by applicable law and the agreed booking contract.

We will not substitute materially different services without respecting applicable consumer rights.

Student Conduct

Participants must comply with the Student Code of Conduct and reasonable safety instructions.

Serious misconduct or behaviour presenting a significant risk may require protective action, parental involvement or removal from an activity.

Any decision concerning early return will prioritise student welfare, appropriate supervision and applicable legal obligations.

Safeguarding

All participants and accompanying adults must comply with relevant safeguarding and child protection procedures.

Global Skills Exchange will maintain safeguarding arrangements appropriate to the programme and applicable requirements.

Insurance

Programme documentation will explain the insurance arranged by Global Skills Exchange and any additional cover participants are required or advised to obtain.

The scope, limitations and exclusions of cover will be disclosed before booking.

Cancellations and Refunds

Cancellation rights, applicable charges, refund procedures and circumstance

in which refunds are payable are governed by our published Cancellation & Refund Policy and any overriding statutory rights.

Responsibility and Liability

Global Skills Exchange will meet its legal and contractual responsibilities for services it provides or is responsible for arranging.

Nothing in these terms excludes or restricts liability where doing so would be unlawful, including applicable liability for death or personal injury caused by negligence.

Any other liability provisions must be lawful, fair and consistent with applicable consumer protection requirements.

Complaints

Concerns may be raised using our published Complaints Policy.

Safeguarding emergencies must be reported immediately and must not be delayed by the ordinary complaints process.

Governing Law

The applicable governing law, consumer protections and dispute resolution arrangements will be specified after legal review of the company’s registration, sales model and programme structure.

Nothing in these terms removes mandatory rights provided by applicable law.

Contact

Global Skills ExchangeFinal commercial terms, payment provisions, statutory travel protections and governing-law clauses must be completed before accepting bookings.